Recently Updated Pages

Call ID is important when it comes to solving issues with Euphoric telephony. Current version sup...

This section allows editing email Templates to be able to answer customers quickly. For easy navi...

A ticket is a user support request that comes by email, call, chat, or through a special field in...

You can reach the Euphoric settings from the left menu by clicking on the Tickets button.  Eup...

This section of the left menu redirects you to the User settings of your current account for fast...

QBot Builder app can be used to integrate Telegram, Viber, and WhatsApp chatbots into Euphoric wi...

This section allows managing and assigning roles and priorities to the Euphoric user accounts. L...

This section allows creating and editing new companies. The company’s entity is a separate object...

This section allows setting up Quidgets — customer connection channels that can be integrated int...

This section allows combining agents into groups, as well as assigning them to certain products a...

Allows to add and delete the phone numbers used to receive calls for selected products and compan...

These settings allow adding and editing emails for receiving and sending messages to customers. B...

In this section a user can integrate chats and calls from other systems into Euphoric flow. Som...

This section contains the product of the companies supported by the agent. In some cases, a produ...

Browser cache & cookies clearing Open Chrome browser and click three kebab dots in the upper rig...

The speed and latency of internet connection depends on the quality of existing communications ...

To work with the QCRM system, one needs to be able to properly configure the internal and browser...

This article is intended for S/SDMs and TLs When an agent stops working on a particular project,...

There is common issue with system hibernation on laptops that some users may experience now and t...