Interface & Feature overview

Description of the user interface and the main features of Euphoric.ai.

Learn about the main sections of Euphoric in the left menu.

A ticket is a user support request that comes by email, call, chat, or through a special field in...

This section allows creating and editing new companies. The company’s entity is a separate object...

This section contains the product of the companies supported by the agent. In some cases, a produ...

In this section a user can integrate chats and calls from other systems into Euphoric flow. Som...

These settings allow adding and editing emails for receiving and sending messages to customers. B...

Allows to add and delete the phone numbers used to receive calls for selected products and compan...

This section allows combining agents into groups, as well as assigning them to certain products a...

This section allows setting up Quidgets — customer connection channels that can be integrated int...

This section allows managing and assigning roles and priorities to the Euphoric user accounts. L...

This section allows editing email Templates to be able to answer customers quickly. For easy navi...

QBot Builder app can be used to integrate Telegram, Viber, and WhatsApp chatbots into Euphoric wi...

This section of the left menu redirects you to the User settings of your current account for fast...

You can reach the Euphoric settings from the left menu by clicking on the Tickets button. Eup...