FAQ & Troubleshooting
General troubleshooting, frequently asked questions, and useful tips.
Common Issues
Check out the most frequent issues and solutions.
Browser cache, cookies and local storage clearing
Browser cache & cookies clearing Open Chrome browser and click three kebab dots in the upper rig...
High latency and quality of internet connection
The speed and latency of internet connection depends on the quality of existing communications ...
Euphoric notification settings
To work with the QCRM system, one needs to be able to properly configure the internal and browser...
Possible issues on a laptop's wake-up
There is common issue with system hibernation on laptops that some users may experience now and t...
Unknown users in regular reports
This article is intended for S/SDMs and TLs When an agent stops working on a particular project,...
How to find a Call ID?
Call ID is important when it comes to solving issues with Euphoric telephony. Current version sup...